FAQs

FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 3 working days after we received the full payment.

 

How do I track my package?

We will send you a tracking number or tracking link when your order has been shipped. 

 

Why Can't I Track My Order On The Website

Please note that the tracking information will be displayed after 2-5 days after being updated.

Therefore, if you can't find tracking information about your package, please patiently wait and try in 1-2 days later.

 

Why Is My Shipment Status Not Updating?

Your shipment may be delayed for many reasons. It can be weather incidents, customs or backlogs.

 

What Methods of Payment Do You Accept?

We accept Wise.com, Bank Transfer, FPS and Cash.

 

What Is Your Return Policy?

www.smccpourtoi.com reserves the right to deny any return request.

 

 

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